AI and Automation Company in Boston Reinventing Customer Support

We’re Transforming
The Way People Work

Company Overview

Talla is an AI and automation platform that is transforming the way businesses deliver customer support. Use Talla to automate answering support inquiries, give reps everything they need at their fingertips, and ensure your information is always accurate. Talla integrates with your existing systems and workflows to build machine learning models of common tasks, answer common questions, and make every rep more productive. Start using the most accurate AI-powered performance on the market to reduce resolution times, eliminate unnecessary escalations, and improve customer satisfaction. Talla was founded in 2015 and is based in Boston, MA.


Executive Leadership

Rob May

CEO

Byron Galbraith

Chief Data Scientist

Jon Klein

Chief Architect

Paula Long

SVP of Engineering

Juliette Kopecky

VP of Marketing

Tara Hendricks

VP of Finance


External Board of
Directors and Advisors

Brady Bohrmann

Partner at Avalon Ventures

Rich Levandov

Partner at Avalon Ventures

Sean Lindsay

CTO of Tapjoy

Rudina Seseri

Founder and Managing Partner at Glasswing Ventures

Dan Zigmond

Director of Analytics at Facebook