Ramp Up Your Support Team Faster

Talla ensures that your customer support team has information they can trust at their fingertips. Talla automates keeping your information up-to-date and in the hands of your team when they need it.

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Give Support Information They Can Rely On

Say goodbye to stale and duplicate content. Talla handles validating information to ensure it’s up-to-date and can invite others to contribute needed content to a page. Your team will know that they have accurate, complete information that they can trust.

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Automate Training New Support Reps

Keeping your team knowledgeable on all of your offerings isn’t a one-and-done task. Scale your Support team by automating new hire onboarding and product trainings. Talla can deliver information to your team automatically to your team to always keep them in the know.

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Improve Time-To Resolution Rates

Integrate Talla with your chat platform or use TallaChat to give your team instant access to information from wherever they are. Looking for a particular help document or customer information? Just ask Talla.

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Know What Your Team Needs

Talla shows you where gaps exist in your current knowledge base so that you can create the information that matters most to your team. If a team member searches for information that doesn’t already exist, Talla will let you know and circle back with the person so you don’t have to.

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Bullshit, Hype, and a Little Magic

How to Make Sense of It All When Buying A.I. Products

By Rob May, CEO and Co-Founder of Talla

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2,000+ Companies Use Talla to Work Smarter