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Generate Automations from
Previous Interactions
Good customer experiences start with a streamlined support workflow.
Deliver quality customer experiences
by automating repeated tasks
Only answer new questions once
Talla answers questions from your agents and customers without expert intervention.
When a new question comes up, Talla routes it back to an expert and learns the answer.
Automate conversations without script building
Complex support issues require back and forth interactions before they can be resolved.
Talla learns from these conversations to generate automations that can be used the next time the issues come up.
Make automations work for your support team
No support process or toolset is the same.
Automate processes the way you want, for any of the tools you already use. Your agents can focus on higher value work instead.
Talla has been an absolute game changer in the way our Client Success Team finds information. It’s greatly reduced the amount of time we spend searching for answers down to seconds. Talla is able to decipher exactly what is asked and deliver the correct response over 90% of the time.
Matt Berg
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