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Powerful Integrations That Transform Your Support Workflows
Stop needlessly switching tasks and systems. Talla works with the systems your team already relies on to return accurate information immediately, and automate processes that distract from higher level work.
Integrate Information
Across Systems
Good decision making relies on access to the right information. Talla lets you pull custom information from Salesforce, Github, JIRA or ZenDesk right into knowledge articles in Talla so can quickly access everything you need to know about the status of a customer or conversation in one interface.
Turn Information Into Actions
Information often includes instructions for next steps — whether that’s sending an email, ticket filing, or adding information to another system. With Talla, you can embed these workflows into a document so users can complete tasks without any system switching.
Talla has been an absolute game changer in the way our Client Success Team finds information. It’s greatly reduced the amount of time we spend searching for answers down to seconds. Talla is able to decipher exactly what is asked and deliver the correct response over 90% of the time.
Matt Berg
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