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TechCrunch
Talla Builds a Smarter Customer Knowledge Base
08/21/2018 — Talla launched an AI-infused knowledge base that combines customer content with automation, chatbots, and machine learning.
Featured
MIT Tech Review
AI-powered software robots are getting into the sales business
08/21/2018 — Talla’s platform learns answers to customer and employee questions, and connects those answers with software that can perform a needed task.
Featured
Forbes
The Future Of Work: How Artificial Intelligence Will Transform The Employee Experience
11/09/2017 — Using artificial intelligence in the workplace will create a more seamless employee experience, one that is nimbler and more user driven.
Customer Think
Why Achieving AI Transparency is Critical for its Future Success
07/29/2019 — The rise of AI is creating new efficiencies that are drastically transforming jobs and industries. From automating data management to natural language processing and autonomous driving, AI has the power to touch every aspect of our lives.
Smart Customer Service
Talla Introduces Training Dashboard
07/03/2019 — Talla today introduced the Talla Training Dashboard, which compiles and annotates data from customer and agent interactions in order to advance the intelligence of Talla’s customer support system.
Aithority
Talla Introduces Industry’s First Customer in the Loop Training Dashboard for Support Automation
07/03/2019 — Talla, a leader in AI-powered support automation, unveiled the industry’s first customer-in-the-loop training dashboard for customer support automation. The Talla Training Dashboard enables users to easily add, qualify and share responses to customer inquiries to collectively advance the intelligence of the Talla customer support system.
KM World Magazine
Talla Introduces Training for Customer Support Automation
07/02/2019 — Talla, a provider of AI-powered support automation, is releasing a customer-in-the-loop training dashboard for customer support automation.
MarTech Advisor
Talla Introduces Industry’s First Customer in the Loop Training Dashboard for Support Automation
07/02/2019 — Talla unveiled the industry’s first customer-in-the-loop training dashboard for customer support automation. The Talla Training Dashboard enables users to easily add, qualify and share responses to customer inquiries to collectively advance the intelligence of the Talla customer support system.
SalesTech Star
SalesTech Interview With Rob May, CEO and Co-Founder At Talla
05/13/2019 — Since day one, Talla has set out to build digital workers that automate tasks for employees. We believe that AI and automation are the future of work and have the power to make every employee more productive.
CIO Applications
Talla: The convergence of knowledge and robotic process automation
04/18/2018 — Talla is an automation platform that utilizes chatbots and NLP to automate knowledge management at organizations.
Fierce CEO
Rob May, CEO of Talla, wants to bring bots to corporate America
02/26/2018 — Talla is working to make the nascent technology of intelligent bots mainstream in corporate America.
This Week in Startups
Rob May, Founder of Talla, on building Talla and the future of AI
02/17/2018 — Jason Calacanis' interview with Rob May, founder Talla, covering the future of bots, dealbreakers, and steps to building a successful company.
The Ladders
A.I. is redefining the meaning of ‘human’ in human resources
02/04/2018 — Artificial intelligence is transforming the modern human resource department by providing a variety of new data-driven tools.
Entrepreneur
Enterprise Chatbots and the Conversational Commerce Revolutionizing Business
07/04/2017 — Enterprise chatbots are taking the spotlight, proving to be effective for increasing company productivity, cutting costs and assisting current teams.
TechCrunch
Talla Service Bot Lets IT Ease Into AI
04/05/2017 — Talla has launched a new service assistant bot that works as an IT or HR help desk inside of Slack or Microsoft Teams.
Tech Republic
How to Manage Your March Madness Bracket at Work Using Talla’s Slackbot
03/01/2017 — Talla launches BracketBot, a Slackbot for managing your March Madness bracket all within Slack.
CIO
3 Ways AI Assistants Improve Enterprise Productivity
02/07/2017 — Companies can boost employee productivity with specialized AI assistants such as Talla.
Forbes
The Employee Experience Is The Future of Work
01/05/2017 — Using chatbots to create conversational experiences is becoming the new digital interface to help employees work smarter.
Fast Company
This is How AI Will Change Your Work in 2017
01/04/2017 — AI is growing fast and boosting work productivity. Bots like Talla can automate up to 10-20% of a HR person's daily activity.
Wired
The White House’s Fix for Robots Stealing Jobs? Education
12/21/2016 — A recent White House report advocates for funding AI research to help the US stay on the cutting edge of innovation.
Washington Post
Your Company’s Human Resources Department Could Get Less Human
12/07/2016 — Talla does the mundane tasks that HR departments manage, including explaining policies, surveying, and training new hires.
SiliconANGLE
Talla Launches a Workflow Automation Chatbot for HR Teams
12/07/2016 — Talla handles activities that have been a major time sink for HR professionals -- distributing information, onboarding, and surveys.
TechCrunch
The AI Disruption Wave
10/13/2016 — In the enterprise, AI is creating new ways for employees to communicate with each other and systems, driving productivity and revenue.
HR Tech.ai
The Rise of the Intelligent Assistant, with Rob May of Talla
09/17/2016 — Peter Gold interviews Talla CEO Rob May on the rise of intelligent assistants in the workplace.
VentureBeat
Are Chatbots an Evolution or a Revolution?
09/01/2016 — Companies like Talla that focus on the enterprise use case are building compelling solutions for productivity enhancement.
CNBC
Algorithm May Not Fix Facebook’s Trending Topics Bias Issue
09/01/2016 — Talla Chief Data Scientist Byron Galbraith comments on Facebook's trending algorithm and its implications.
HR.com
How Artficial Intelligence Impacts HR: Incorporating Intelligent Assistants in the Workplace
08/24/2016 — Talla CEO Rob May discusses how artificial intelligence and conversational interfaces has led to the rise of intelligent assistants for HR.
TechTarget
Talla Uses NLP Software and Machine Learning to Manage To-Do List
08/24/2016 — Talla the Task Assistant can be installed for free on Slack and uses machine learning and NLP to help employees schedule tasks.
VentureBeat
15% of All Google Searches Are Unique, Which Is Also a Problem for Chatbots
08/11/2016 — Talla CEO Rob May discusses some of the challenges and benefits of using natural language processing in chatbots.
MIT Tech Review
The HR Person at Your Next Job May Actually Be a Bot
08/03/2016 — Talla is designing chatbots to help workers get up to speed and be more productive. The launch of their Task Asssistant is the first step.
Entrepreneur
5 High Tech Tools to Benefit Remote Workers
08/02/2016 — AI stands at the forefront for streamlining the day of remote workers. Talla's intelligent assistant allows users to communicate, automate, and coordinate with other team members easily.
Recruiter.com
The Future of AI in HR
07/08/2016 — Talla CEO Rob May offers predictions on how artificial intelligence will impact the HR field and make employees more productive.
The Boston Globe
Watch Out: The AI Bulls Are Running Again
07/07/2016 — Companies like Talla are rejuvenating enthusiasm for AI by focusing on business-specific problems to improve productivity.
Bloomberg
Hey, Siri, How Will Apple Keep up with Google and Amazon?
06/10/2016 — Talla CEO Rob May provides insights on the changing landscape of virtual personal assistants Siri, Alexa, and Google Now.
BostInno
Your First Virtual Assistant Won’t Ever Speak
05/12/2016 — Virtual assistants in the workplace will be text based through existing enterprise chat systems like Slack and HipChat.
