A New Kind of Support Platform

Talla merges AI, automation, and machine learning to equip support teams with everything they need to reduce resolution times, close more tickets, and increase productivity. Talla is the most precise support automation tool, which means your customers get information they can trust.

Customer Assist

Automate answering customer support tickets through powerful chatbots directly on your site.

Starter

$299
/month
15% discount when paid annually Schedule a Demo
Resolutions Included
500/mo
Additional Resolutions
$.60/resolution
Implementation Charge
$500
Training
Available for $500/mo
Ticket Creation
Form or Chatbot (choose 1)
Integrations
1
Analytics
Included
Knowledge Gap
Included

Growth

$899
/month
15% discount when paid annually Schedule a Demo
Resolutions Included
1000/mo
Additional Resolutions
$.50/resolution
Implementation Charge
$1500
Training
Available for $1500/mo
Ticket Creation
Form and Chatbot (choose multiple)
Integrations
3
Analytics
Included
Knowledge Gap
Included
Automations
Included

Enterprise

Contact for
Pricing
Schedule a Demo
Resolutions Included
Unlimited
Additional Resolutions
N/A
Implementation Charge
Varies
Training
Varies
Ticket Creation
Form and Chatbot (choose multiple)
Integrations
Unlimited
Analytics
Included
Knowledge Gap
Included
Automations
Included

Support Rep Assist

Give each support rep a smart AI assistant that finds information and suggests answers to tickets.

Starter

$199
/month
15% discount when paid annually Schedule a Demo
Users
10
Additional Users
$20/mo
Implementation Charge
$2000
Content Training
Available for $500/mo
Chatbot Integration
1
Integrations
1
Automations
1
Analytics
Included
Smart Templates
Included
Knowledge Gap
Included

Growth

$899
/month
15% discount when paid annually Schedule a Demo
Users
250
Additional Users
$25/mo
Implementation Charge
$2000
Content Training
Available for $1000/mo
Chatbot Integration
3
Integrations
3
Automations
Unlimited
Analytics
Included
Smart Templates
Included
Knowledge Gap
Included
User Roles
Included
SSO
Included
Bi-directional sync
Included

Enterprise

Contact
for Pricing
Schedule a Demo
Users
Call
Additional Users
Call
Implementation Charge
Varies
Content Training
Varies
Chatbot Integration
Unlimited
Integrations
Unlimited
Automations
Unlimited
Analytics
Included
Smart Templates
Included
Knowledge Gap
Included
User Roles
Included
SSO
Included
Bi-directional sync
Included

Knowledge Assist

Create support content that actually solves problems and is always there when you need it.

$99
/month
15% discount when paid annually Schedule a Demo
Users
up to 10 users
Additional Users
$7/month per additional user
Integrations
1
Import
Included
Chatbot
Included

Do you offer a discount for paying annually?

Yes! We offer a 15% discount off the above prices for customers wishing to pay for an annual subscription up front.

How are users calculated?

The number of users is determined by how many people within your organization you want to be able to create and access content within Talla. This could be a specific group, a team, or your entire company.

Can I integrate Talla with my existing systems?

You can integrate Talla with systems such as Salesforce, JIRA, Zendesk, GitHub, Slack, Microsoft Teams, and more. Please contact us to learn more.

What if I don’t use Slack or MS Teams?

TallaChat is a standalone application that can also be embedded into your existing systems. Perfect if your organization isn’t using a chat platform like Slack or MS Teams already.

Have additional questions? Contact us at sales@talla.com or (617) 517-4156.