A New Kind of Support Platform

Talla merges AI, automation, and machine learning to equip support teams with everything they need to reduce resolution times, close more tickets, and increase productivity. Talla is the most precise support automation tool, which means your customers get information they can trust.

Customer Assist

Automate answering customer support tickets through powerful chatbots directly on your site.

Starter

$299
/month
15% discount when paid annually Schedule a Demo
Resolutions Included i
500/mo
Additional Resolutions i
$.60/resolution
Ticket Creation i
Form or Chatbot (choose 1)
Integrations i
1
Analytics i
Included
Knowledge Gap i
Included

Growth

$899
/month
15% discount when paid annually Schedule a Demo
Resolutions Included i
1000/mo
Additional Resolutions i
$.50/resolution
Ticket Creation i
Form and Chatbot (choose multiple)
Integrations i
3
Analytics i
Included
Knowledge Gap i
Included
Automations i
Included

Enterprise

Contact for
Pricing
Schedule a Demo
Resolutions Included i
Unlimited
Additional Resolutions i
N/A
Ticket Creation i
Form and Chatbot (choose multiple)
Integrations i
Unlimited
Analytics i
Included
Knowledge Gap i
Included
Automations i
Included

Support Rep Assist

Give each support rep a smart AI assistant that finds information and suggests answers to tickets.

Starter

$199
/month
15% discount when paid annually Schedule a Demo
Users i
10
Additional Users i
$20/mo
Chatbot Integration i
1
Integrations i
1
Automations i
1
Analytics i
Included
Smart Templates i
Included
Knowledge Gap i
Included

Growth

$899
/month
15% discount when paid annually Schedule a Demo
Users i
100
Additional Users i
$25/mo
Chatbot Integration i
3
Integrations i
3
Automations i
Unlimited
Analytics i
Included
Smart Templates i
Included
Knowledge Gap i
Included
User Roles i
Included
SSO i
Included
Bi-directional sync i
Included

Enterprise

Contact
for Pricing
Schedule a Demo
Users i
Call
Additional Users i
Call
Chatbot Integration i
Unlimited
Integrations i
Unlimited
Automations i
Unlimited
Analytics i
Included
Smart Templates i
Included
Knowledge Gap i
Included
User Roles i
Included
SSO i
Included
Bi-directional sync i
Included

Knowledge Assist

Create support content that actually solves problems and is always there when you need it.

$99
/month
15% discount when paid annually Schedule a Demo
Users i
up to 10 users
Additional Users i
$7/month per additional user
Knowledge Gap i
Included
Import i
Included
Chatbot i
Included
Smart Templates i
Included

Do you offer a discount for paying annually?

Yes! We offer a 15% discount off the above prices for customers wishing to pay for an annual subscription up front.

How are users calculated?

The number of users is determined by how many people within your organization you want to be able to create and access content within Talla. This could be a specific group, a team, or your entire company.

Can I integrate Talla with my existing systems?

You can integrate Talla with systems such as Salesforce, JIRA, Zendesk, GitHub, Slack, Microsoft Teams, and more. Please contact us to learn more.

What if I don’t use Slack or MS Teams?

TallaChat is a standalone application that can also be embedded into your existing systems. Perfect if your organization isn’t using a chat platform like Slack or MS Teams already.

Have additional questions? Contact us at sales@talla.com or (617) 517-4156.