The Site and Services are not directed to children and children are not eligible to use our Site or Services. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 13 years of age, and no part of our Site or Services is designed to attract people under 13 years of age. When the Site or Services collect age information, and users identify themselves as under 13, we will take steps to remove that user’s Personal Information from our databases and to prevent the user from utilizing the Site or Services.
How We Collect Information.
In general, the Personal Information we gather enables us to provide the Site and Services to you. We collect Personal Information that you submit to us voluntarily when you register with us or when you use the Site or Services. We also collect Personal Information from any third party who may submit such Personal Information to us (e.g., a user who provides us with your Personal Information when registering or inviting multiple individuals to use the Services). To create an “Account” with a user name, we require certain Personal Information, including a name and email address. In order for a third party to create an Account on your behalf, we may require your Personal Information so that you may have access to certain features of the Site or Services. Any third party registering on your behalf is responsible for obtaining any and all necessary consents from you prior to submitting such Personal Information. All payments on the Site are processed by our service providers who collect your credit card information directly, and we will not have access to or see your credit card information as part of such transaction. You can choose not to provide us with certain information, but this may limit the features of the Site or Services you are able to use.
When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
Information Collected by Our Servers. Our servers (which may be hosted by a third-party service provider) collect information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, clickstream data, and a date/time stamp for your visit.
Pixel Tags. In addition, we use pixel tags (also referred to as clear gifs, web beacons, or web bugs). Pixel tags are tiny graphic images with a unique identifier, similar in function to cookies, which are used to track online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, pixel tags are embedded invisibly in web pages. Pixel tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to help us send messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to a user.
How We Use Information.
We will use your Personal Information to:
- Administer your Account;
- Process your payments;
- Provide you with the Site, the Services, and customer support;
- Tailor the features, performance and support of the Site and/or Services to you;
- Market products and services to you that we believe may be of interest to you;
- Respond to your requests, resolve disputes and/or troubleshoot problems;
- Improve the quality of the Site and the Services; and
- Communicate with you about the Site and the Services.
We may also use your Personal Information to create Anonymous Information records by excluding information that makes the information personally identifiable to you.
We will communicate with you primarily in the form of emails. You can opt out of receiving certain communications from the Site and/or Services by clicking the “Unsubscribe” link at the bottom of each email or emailing us at firstname.lastname@example.org. Please note that even if you unsubscribe or opt-out, we may still send you Site and Service related communications (e.g., emails related to your reservations or comments).
We reserve the right to use Anonymous Information for any purpose.
How We Disclose Information.
We may disclose certain Personal Information:
- To third-party vendors who help us provide the Site or Services to you, including vendors that process payments for us and our subcontractors;
- To third parties to which you ask us to send or provide Personal Information, including as described above;
We reserve the right to disclose Anonymous Information publicly without restriction, including to third-party vendors who may help us enhance or provide the Site and/or Services or to third parties.
Information Disclosed to Third Parties
Updating and Controlling Your Information.
If you have an Account with us, you may update certain of your Personal Information on our Site. You may also email us at email@example.com. You may request that we delete your Personal Information, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives and we may also retain Personal Information about your use of our Site and/or Services. Once we disclose some of your Personal Information to third parties, we cannot access that Personal Information any longer and cannot force the deletion or modification of any such information by the third parties to which we have made those disclosures.