Put your documents to work.
Provide 24/7 support for customers.
Eliminate back and forth interactions.
Deploy a customer-facing assistant rapidly. Let Talla extract answers from your team’s support content.
Not all customer issues need to be turned into tickets.
Talla answers these up-front so your customers can have their issues resolved immediately, and your agents can focus on higher value requests.
Agents spend a lot of time clarifying information before being able to resolve issues. Train Talla to ask the right follow-up questions before a request even comes in.
Sr. Director of Client Success Management SAP Concur
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