Embed as a chatbot or as a screen overlay on your support site.
Deliver precise answers to customers, 24/7.
Gather feedback from each interaction to help Talla improve over time.
You don’t need to write scripts to build a customer-facing chatbot.
Talla extracts answers from the support content your team has already created for your customers.
Not all customer issues need to be turned into tickets.
Let Talla answer these up-front so your customers can have their issues resolved immediately, and your agents can focus on higher value requests.
Your agents spend a lot of time asking for clarifying information before being able to resolve the issue.
Train Talla to ask the right follow-up questions before the ticket even comes in.