Talla Knowledge Assist | AI-Powered Knowledge Base

Break down barriers between your teams with a Smart Knowledge system

Drive growth with knowledge automations that fuel powerful, up-to-date information wherever your team works.

Add to Slack

Deploy Talla for your Slack users

Add to Teams

Deploy Talla for Microsoft Teams

Knowledge Assist

Harness your team’s collective knowledge to power each customer interaction.

Discover what’s important

Focus on what matters

Capture knowledge that your team needs. Talla can discover key questions from conversations in Slack, Microsoft Teams, Zendesk, Salesforce, ServiceNow, and more.

Eliminate silos

Access Anywhere

Add Talla to your team’s workspace – like your Slack channel. Your subject matter experts can stay focused without answering the same questions over and over again.

Answer once

Discovers gaps in knowledge

When someone asks a question that Talla doesn’t already know the answer to, Talla notifies you of the knowledge gap and circles back to the person once the information is added.

Deploy Knowledge Automation that helps your team scale

Discover insights for your team

Talla provides details about how your team is doing, ROI on your deployment, and what actions will drive the most impact. Let Talla help you stay up-to-date with your team’s knowledge needs.

Build Knowledge Flows

Knowledge lives everywhere, but most systems create knowledge silos. Talla makes knowledge accessible from anywhere, making it easy to add and retrieve information.

Make Knowledge Discoverable

Teach Talla the language of your business, including keywords, phrases, or acronyms, to ensure your team always has the information they need at their fingertips.

Integrate with Existing Systems

Talla works where you team is. Integrate with your chat platform to put answers a DM away or use the Chrome plugin to collect and share information across systems.

We are trusted …

Talla is the equivalent of the person who knows everything in detail about a company. We encode in every one of our employees brains, if you have a question, whether it’s about anything in Botkeeper, ask Talla. If Talla doesn’t know the answer up front, it will.

Enrico Palmerino CEO and Founder | Botkeeper