Talla Knowledge Assist | AI-Powered Knowledge Base

Great Support Starts with
Having the Right Information

Talla’s Intelligent Knowledge Base automates keeping your support content accurate, complete, and available everywhere.

Document being edited and annotated with entity detection in the Talla Knowledge Base.

See suggestions for improving your content.

Train Talla about your business to make Talla smarter about your content.

Build the content your team needs with knowledge gap detection, update reminders, and duplicate content detection.

Ensure that your support content is
always accurate and answer-ready

Automate Knowledge Management

As you create content in Talla, you’ll get real-time guidance and suggestions to help you build a resource that gets better and smarter over time.

Have a Single Source of Truth

Say goodbye to stale and duplicate content. Talla validates information to ensure it’s up-to-date to give your team accurate, complete information that they can trust.

Eliminate Knowledge Gaps

When someone asks a question that Talla doesn’t already know the answer to, Talla notifies you of the knowledge gap and circles back to the person when the information gets added.

Build Knowledge Flows

Knowledge lives everywhere, but most systems create knowledge silos. Talla makes knowledge accessible from anywhere, making it easy to add and retrieve information.

Make Knowledge Discoverable

Teach Talla the language of your business, including keywords, phrases, or acronyms, to ensure your team always has the information they need at their fingertips.

Integrate with Existing Systems

Talla works where you team is. Integrate with your chat platform to put answers a DM away or use the Chrome plugin to collect and share information across systems.

The knowledge base
your team needs

Give your support team the confidence to deliver an exceptional customer experience. With Talla, they’ll know they always have the best, most accurate information at their fingertips.

Talla is the equivalent of the person who knows everything in detail about a company. We encode in every one of our employees brains, if you have a question, whether it’s about anything in Botkeeper, ask Talla. If Talla doesn’t know the answer up front, it will.

Enrico Palmerino CEO and Founder | Botkeeper

Ready to get started?