Put your whole team behind every agent.
Optimize for how agents work, where they work.
Discover and close knowledge gaps.
Talla is a constantly accessible resource for every agent from their first day. Your team’s collective knowledge now backs up every customer interaction.
Integrate Talla into your workspace and give your team instant access to the information they need without adding more screens.
Stop answering the same question over and over. Talla routes unknown questions to an expert and remembers the answers for any subsequent requests.
Enrico Palmerino