Talla Agent Assist | Automate Answering Support Tickets

Give agents the tools to work faster and smarter.

Empower agents with answers and insights to help customers, not more screens.

Collective Knowledge

Put your whole team behind every agent.

Access Anywhere

Optimize for how agents work, where they work.

Learning Loop

Discover and close knowledge gaps.


Superior customer experience starts with great agent experience

Collective Knowledge

Put your whole team behind every agent

Talla is a constantly accessible resource for every agent from their first day. Your team’s collective knowledge now backs up every customer interaction.

Access Anywhere

Optimize for how agents work, where they work

Integrate Talla into your workspace and give your team instant access to the information they need without adding more screens.

Learning Loop

Discover and close knowledge gaps

Stop answering the same question over and over. Talla routes unknown questions to an expert and remembers the answers for any subsequent requests.


We’re trusted by…

We encode in every one of our employees brains, if you have a question, whether it’s about anything in Botkeeper, ask Talla. If Talla doesn’t know the answer up front, it will.

Enrico Palmerino CEO and Founder
Botkeeper