Talla Free Resources

Explore content related to artificial intelligence, automation, chatbots, and more.

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How Machine Learning Will Impact the Customer Experience

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Episode 38: Machine Learning at HubSpot with Vedant Misra

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Botkeeper Video Case Study

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How Automation Brings Cost, Efficiency and Experience Gains to Customer Support

Episode 48: AI at the MGH Martinos Center, with Matthew Rosen and Bo Zhu

How Machine Learning Will Impact the Customer Experience

Why You Should Adopt AI Before, Not After, Fixing Your Content Problems

AI at Work Episode 47: AI at Fractal Analytics with Chief Practice Officer, Sankar Narayanan

AI at Work Episode 46: Machine Learning Research at Arm with Matthew Mattina

How Insurance Companies Can Use Automation to Improve Customer Service

AI at Work Episode 45: All About AI Ethics with AI Ethics Lab Founder, Cansu Canca

AI at Work Episode 44: AI and Dentistry with Pearl’s Founder and CEO, Ophir Tanz

How to Achieve a “Ticketless” Support System with AI

AI at Work Episode 43: Data Science at Facebook and iRobot with Brandon Rohrer

AI at Work Episode 42: The Intersection of Technology and Society with Karen Hao

AI at Work Episode 41: AI Insights from Kathryn Hume, Director of Business Development at Borealis AI

Become a Customer Support Hero: Sell Your Boss on AI and Make a Career-Changing Difference

Episode 40: All About NLP with Steve Cohen

The PAC Framework for Customer Support Teams

Evaluation Checklist: Customer Support Automation

Getting Started with Talla

The Time Is Now For AI In Customer Support: An Executive’s Guide To Buying AI

Episode 39: AI and Sales with Matt Walsh

Bullshit, Hype, and a Little Magic: How to Make Sense of It All When Buying A.I. Products

How to Use Your Knowledge Base to Prevent Customer Churn

Support Reps Are Unsung Heroes, and AI Should Be Their Sidekick

Talla Product Overview

Product Collateral

Enterprise Data Security and Chatbots

Episode 38: Machine Learning at HubSpot with Vedant Misra

Episode 37: AI and Crypto with Flipside Crypto CEO Dave Balter

Episode 36: Data Science and Machine Learning at Wayfair with Dan Wulin

Botkeeper Video Case Study

How Automation Brings Cost, Efficiency and Experience Gains to Customer Support

Episode 35: AI for B2B Sales with Collective[i] Co-Founder Stephen Messer

Episode 34: Best of AI at Work Part 2

Episode 32: AI for Contracts with Linkquares CEO Vishal Sunak

Episode 33: Driving Value with IntrospectData CEO Patrick McClory

Buying a Knowledge Base in the A.I. Era: the Good, the Great, and the Necessary

Episode 31: AI at Box with Chief Product Officer Jeetu Patel

Episode 30: How Tastry “Taught A Computer How To Taste” with CEO Katerina Axelsson

Episode 29: The Future of AI Hardware with Mike Henry, Founder and CEO of Mythic AI

Episode 28: Investing in the Future of Work with James Cham from Bloomberg Beta

Episode 27: The Future of Creating Opportunities with Colaberry

Episode 26: The Importance of Explainable AI with Jay Budzik CTO at ZestFinance

Episode 25: The Importance of Data with Fusemachine’s CEO Sameer Maskey

Episode 24: AI for Fundraising with Gravyty’s CEO Adam Martel

Episode 23: 2019 Predictions from Talla’s Data Scientists

Episode 22: Marketing New Technologies with Affectiva’s CMO Gabi Zijderveld

Episode 21: Computer Vision with Matt Scott

Episode 20: Jeanne Meister on the Future Workplace and the Importance of AI for HR Teams

Episode 19: Dr. Tavneet Suri on Basic Income and Why Evidence and Facts Matter

Episode 18: Where Do I Start? How to Start Actually Doing AI with Jana Eggers

Episode 17: Katherine Gorman on the Question All Business Leaders Should Be Asking: “How Does It Work?”

Episode 16: Should We Trust These Systems?

Episode 15: Best of AI at Work

Episode 14: What’s Next? Predictions on The Future of Work and How to Prepare

Episode 13: The Laws of Business and AI

Episode 12: Being an AI-Driven Leader

Episode 11: The Reality of AI and Making Bets with HubSpot’s Former Chief People Officer and Investor

Episode 10: Machine Learning at Spotify

Episode 9: What is Talla?

Episode 8: AI in the Age of the Customer

Episode 7: Ask A Data Scientist About AI at Work

Episode 6: AI Powered CRM

Episode 5: Can You Trust AI?

Episode 4: Botkeeper and the “What Sucks?” Framework

Episode 3: How to Think About AI at Work

Episode 2: Chatbots for Student Success

Episode 1: Evaluating AI at your company with the PAC Framework

Talla Knowledge Assist Overview Video

How to automate tasks with Talla

How to deliver content with Talla

How to prevent duplicate knowledge base content with Talla

How to identify and fill knowledge gaps with Talla

How to answer employee questons with Talla

How to create better knowledge base content with Talla

Why Traditional Knowledge Bases Fail Employees

rLoop Case Study

STRV Case Study

Botkeeper Case Study

Solving Your Company’s Information-Sharing Crisis with Artificial Intelligence

Five Ways An A.I.-Powered Knowledge Base Can Solve Your Sales Enablement Problems

Why Active Content is the Future of Business

Why Chatbots Suck At Sales and How You Can Fix It

The Top 5 Myths About Using Artificial Intelligence for HR

What the Future of IT for Tech Companies Looks Like

The HR Managers Guide to AI

Changing the New Hire Experience with Artificial Intelligence

Talla Resources

White Paper

Ebooks

How to Implement AI Effectively with the PAC Framework

The Exec's Guide Using AI for Customer Support

How to Win Support for Your AI Project

Case Studies

SAP Concur Automates 90% of Support Inquiries with Talla

Botkeeper Makes Every Employee More Productive with Talla

90%

of Support Answers

can be automated with Talla

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