Don’t Replace Your Customer Teams. Augment Them.

Stop trying to replace your people with chatbots and start better equipping your team to have better conversations with your customers.

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Chatbots Just Aren’t Smart Enough

Chatbots are great at repetitive tasks and pushing data from one system to another, but can’t go much beyond that. Chatbots just aren’t built to continually learn about the nuances of your business, customers, and information. And it’s holding you back.

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Chatbots not smart enough

Chatbots Never Have the Information They Need

When it comes to chatbots, garbage in and garbage out. Chatbots are only as smart as the information you give them. And if you’re already struggling to keep your product information up to date, you can’t expect them to give intelligent answers.

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Chatbots dont have info

Chatbots Don’t Know How to Go Off-Script

The best reps have real conversations with customers to understand their specific needs. It gives them the fuel to best position your product or service for that customer and truly engage with them. A chatbot can’t replace that.

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Chatbots cant go off script

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Go beyond simple chatbots with Talla’s smart knowledge base

Talla merges AI, automation, and machine learning to equip customer-facing teams with the right information, at the right time.

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Talla Continually Learns and Improves

Talla interacts with your team and learns what information is valuable to them and your business. You can train Talla on your content and through your actions.

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Talla Makes Your Team More Productive

Talla puts information at your fingertips. Have a question? Simply ask Talla. And with powerful integrations and automations, you always know that you’ll have what you need.

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Talla Improves the Quality of Your Information

Talla gives you real-time suggestions on how to improve your content and verifies information to ensure that its always up-to-date and relevant to your team.

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Why Chatbots Suck at Sales

(And How You Can Fix It)

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