AI-Powered Automation for Service and Support Teams

Talla integrates with your existing systems and workflows to build machine learning models of common tasks, answer common questions, and make every rep more productive, with the most accurate AI-powered performance on the market.

2,000+ Companies Use Talla to Work Smarter

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Improve the Customer Experience While Improving Your ROI

Customers expect a great support experience, and that means solving their issue quickly and accurately. Talla combines AI and automation to give you the right information at the right time, anywhere you are.

The Power of AI, Everywhere You Work

Talla is always there when and where you need it. Your team will always have what they need at their fingertips via web, chat, and Talla’s Chrome plugin. Improve the way your existing systems and processes work with powerful integrations. Start delivering the support experience your customers want.

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Automations That Make Support Run Smoothly

Delivering a great customer support experience shouldn’t mean having to use a multitude of systems and replicating tasks. Automate support activities, build cross-system workflows, and access everything in one place. Start making everything you do more efficient.

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A System That Continually Learns, Just Like You

The power of Talla’s AI is that it continually improves over time based on your company’s information, interactions, and needs. This means better information, faster resolutions, happier customers, and a more efficient support process overall. Get started today.

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The PAC Framework

How Customer Support Teams Can Best Implement AI

By Rob May, CEO and Co-Founder of Talla

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The Talla Platform

The best customer support experience starts with accurate information. Make yours accessible everywhere your team and customers are.

Knowledge Assist

Create support content that solves support tickets, improves over time, and is everywhere you need it.

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Customer Assist

Automate answering customer support tickets through powerful chatbots directly on your site.

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Support Rep Assist

Give each support rep an assistant that finds the right information and suggests answers to tickets.

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Talla has been an absolute game changer in the way our Client Success Team finds information. It’s greatly reduced the amount of time we spend searching for answers down to seconds. The machine learning capabilities are incredible; Talla is able to decipher exactly what is asked and deliver the correct response over 90% of the time.

Matt berg sap concur

Matt Berg

Sr. Director of Client Success Management, SAP Concur