AI-Powered Automation for Service and Support Teams | Talla

Deliver Great Customer Support
with Intelligent Automations

Solve customer issues by eliminating repetitive work
at every stage of the support cycle.

Improve the Customer Experience
While Increasing Your ROI

Your customers expect a great support experience, and that means solving their issue quickly and accurately. Talla combines AI and automation to give you the right information at the right time, anywhere you are.

Plans & Pricing

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of Support Answers

can be automated.



in support agent productivity.



ticket response times.



in ticket handling time.

How Talla Helps Your Support Team

Achieve zero contact resolution with what you know

No need to write scripts to build a chatbot. Let Talla extract answers from your help center, and answer known questions without agent intervention.

Make every agent
your best agent

Give each agent their own assistant, and eliminate rote memorizations and shoulder taps. Talla is there for them from day 1.

Generate automations
from previous interactions

Good customer experiences start with a streamlined support workflow. Talla learns from your best agent interactions to automate repetitive tasks.

The Talla Difference

Talla combines AI and automation to give your support team and customers the most precise information.

Precise and
Accurate Information

Talla uses AI and machine learning to provide the most accurate information to users. No more scanning through pages of results. Get the right answer the first time.

A System that Learns
Continuously, Just Like You

Better information, faster resolutions, happier customers, and an overall more efficient support process. That’s the power of Talla’s continuously learning AI.

The Power of AI,
Everywhere You Work

Talla is always there when and where you need it. Your team will always have what they need at their fingertips via web, chat, and Talla’s Chrome plugin.

Automations to Make
Support Run Smoothly

Automate support activities, build cross-system workflows, and access everything in one place. Talla integrates with popular services like Salesforce, Jira, Slack, MS Teams, and more.